Custom Patch orders

Custom Embroidered Patches


Embroidered patches are a vibrant, long-lasting, and affordable way to personalize apparel and accessories. Be it for gifting, advertisement, communities, or any other usage, we can help you bring your vision to life. 


Our small business primarily focuses on made-to-order custom accessories in smaller quantities(<50), this way we can guarantee that every item we create is made with care and attention to detail. If you’re searching to get hundreds of patches for as cheap as possible, we’re not the right company, but if you’re looking for handcrafted patches made in the USA with no minimum order quantity, you’re at the right place. 

What we provide: 

  • Fully embroidered patches in up to 5” size
  • Embroidered name tags with merrow edge
  • Sew-on or iron-on backing
  • Options for pin-back or keychain/jet tag variants
  • Die-cut patches cut to the shape of your custom designs
  • No minimum order quantity 
  • Quick turnaround time
  • Design work in case you don’t have one yet
  • Test stitch-out for approval before production

Our process: 

Design 

If you already have a design: we’ll need your design(s) its image files (png, jpeg,pdf etc.). For best results, please try to provide the image in good quality and higher resolution. 

Please send or share files with sweethavencottageme@gmail.com


If you don’t have a design yet: We can make it for you! 

We’ll need a detailed description of your idea and any reference images you might have to help bring your concept to life. 

The prices entail the possibility of redrawing/ major changes in the artwork up to 3 times in the check-in phases. Major changes include redrawing elements, changing the layout and composition etc. Changes such as colors or font types are not considered major changes. 

The client will receive progress shots of the phases to follow my work and submit change requests as needed. 

Once a phase is approved by the client, no free revisions can be asked on that part of the designing process. 

At the end of the design process, the client will receive the design in hi-res image format (png, tiff, pdf, jpeg etc.).   


Turnaround time for design process: 1-5 business days, depending on complexity 

Design fees:

Simple design (simple shapes, text, logos): $25

Complex design: Starting $40 - please inquire

 

Digitizing 

Digitizing entails the process of converting artwork into a digital file using a software that allows embroidery machines to understand the needle's path. Digitizing can make or break an embroidery design, and make a real difference between results. Each of our designs is hand-digitized with expertise, we never use auto-digitizing to ensure the best quality for your patches. 

The client will receive a digital mock-up of the digitized version for approval. 

Upon approval, a test stitch-out will be made and the client will receive photos/videos of the embroidered design. 


Digitizing turnaround time: 6 hours to 2 business days, depending on complexity 


Digitizing fees:

Simple design: $25

Complex design: $40 to $80 depending on complexity 

The digitizing fee includes the test stitch-out and up to 2 changes if needed. 

 

Making the patch(es)

Once the test stitch-out is approved by the client we’ll begin making the final patch(es). 


Turnaround time: 1-5 business days depending on quantity and complexity. 

 

Shipping 

We package our patches in sealed polybags secured with cardboard backing. 

We ship from Maine via USPS the next business day after the completion of the orders. 


Shipping options for domestic shipping: 

USPS first class mail (ONLY for under 4 patches): 2-5 business days, no tracking, free shipping   


USPS Ground Advantage: 2-5 business days, with tracking, $5-$10 depending on weight and location 


USPS Priority Mail: 1-3 business days, with tracking, $9-$15 depending on weight and location, includes insurance up to $100 


USPS Priority Mail Express: 1-2 business days, with tracking, $35-$50  depending on weight and location, includes insurance up to $100 


For international shipping fees and times, please inquire for an estimate. 



Patch prices per pieces: 

Qty: Under 10

2 Inches $8

3 Inches $10

4  Inches $12

5 Inches $15

Qty: Under 25

2 Inches $7

3 Inches $9

4  Inches $10

5 Inches $13

Qty: Under 50

2 Inches $6

3 Inches $8

4  Inches $9

5 Inches $11


Payment: 

For orders under 9 patches: PayPal Invoice, custom Etsy or Shopify listing paid in advance 


For orders of 10-24 patches: PayPal invoice, paid in advance 


For orders over 25 patches: PayPal invoice, half paid in advance, half upon completion of the embroidery process.  


Rush orders are optional, please inquire first. 

 

Additional information


Returns and exchanges for custom orders are not possible. 

Cancellation and full refund is possible within 24 hours of the order placed - except for rush orders. 

Once we start working on the order, a full refund is not possible. The client can get refunded for the process phases not initiated yet. 

We hold the right to turn down any commission we feel uncomfortable doing by my own discretion, this is not up for debate. We will not create designs and embroidery on any subject that's meant to be offensive to any race, religion, minority group etc.
We hold the right to share and use the commissioned designs and patches as part of my portfolio.
We do not consent to the usage of my artworks in any AI software, AI training, or minting. 

The client may sell the patches created by us, credits are much appreciated. 

The client may not sell or redistribute the design created by us unless purchased for commercial usage. 


In case you have any questions or concerns, please feel free to message me via email sweethavencottageme@gmail.com or social media @saigamiproject before ordering.